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Privacy Policy

PRIVACY STATEMENT

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice's Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.There is also information about your computer hardware and software that is automatically collected by this website.  This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.

Use of your Personal Information

This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This practice won't share your contact information but will be reaching out via SMS. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The Web site uses "cookies" to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.

Contact Information

Please contact us by phone at 888-550-4842 or by mail at 8035 E R L Thornton Fwy,  Suite 334, Dallas, TX 75228.

How We Use or Share Customer Information:

We collect customer phone numbers solely for the purpose of sending SMS communications such as appointment reminders, general assistance, follow-ups, and billing-related messages.

We do not share, sell, or disclose your phone number or SMS opt-in information to any third party or affiliate for marketing purposes.

All data is used strictly in accordance with applicable privacy regulations to support your care and communication preferences.

SMS Terms & Conditions:

1. SMS Consent Communication

By providing your phone number and opting in, you consent to receive SMS/Text messages from Mindful Behavioral Solutions. These messages may include important information related to your care and services.

We do not share, sell, or disclose your phone number to any third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you opt in to receive SMS messages from Mindful Behavioral Solutions, you may receive texts related to:

Appointment reminders and confirmations

General assistance or support

Follow-up communications

Billing inquiries

3. Message Frequency

Message frequency may vary depending on your service needs. You can reply "HELP" for more information or "STOP" to opt out at any time. Standard message and data rates may apply based on your mobile carrier plan.

4. Potential fees for SMS messaging:

Standard message and data rates may apply, including potential charges for per-message delivery, data usage, roaming, or international SMS, depending on your mobile carrier plan.

5. Opt-In Method

You may opt in to receive SMS messages by providing your mobile number and checking the consent box on our forms. This indicates your agreement to receive text messages from Mindful Behavioral Solutions.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message. For help or more information, reply “HELP”. Message and data rates may apply.

7. Help

If you are experiencing any issues, you can reply “HELP” to any message or contact us directly at info@mbspsych.org

Additional options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form

8. Standard Messaging Disclosure

Message and data rates may apply.

You can opt out at any time by texting "STOP"

For assistance, text "HELP" or visit our privacy policy

Message frequency may vary